Legal

Terms of Service

Effective and last updated: July 16, 2026

These Terms of Service (“Terms”) govern access to and use of the Max Power Leads website, trial, and related services. By accessing or using the services, or by accepting an order, proposal, or other agreement that references these Terms, you agree to them. If you use the services for a business, you represent that you have authority to bind that business.

1. The service

Max Power Leads provides configurable customer communication and lead workflow services that may include missed-call text-back, AI-assisted voice or messaging, lead intake and qualification, scheduling support, follow-up, integrations, reporting, and human escalation. Available features depend on the agreed configuration, third-party providers, and technical compatibility.

Specific commercial terms, service scope, usage limits, fees, support, and subscription terms may be described in an order form, proposal, or other written agreement. If that agreement conflicts with these Terms, the more specific written agreement controls for that subject.

2. Free trial

Eligible businesses may receive a free 30-day trial after onboarding fit, scope, timing, and technical requirements are confirmed. Trial access may be limited, modified, or discontinued if the service is misused, creates legal or security risk, depends on unavailable integrations, or cannot be configured responsibly.

We will not charge for post-trial service unless you separately agree to paid terms. A trial does not guarantee any particular number of calls, leads, appointments, sales, or revenue.

3. Accounts and authorized use

You are responsible for information submitted through your account or configuration, for protecting credentials, and for activity under your account. You may use the service only for lawful business purposes and only for businesses and communication channels you are authorized to manage.

You may not use the service to deceive, impersonate, harass, threaten, discriminate, send unlawful or unwanted communications, bypass opt-outs, distribute malware, collect information unlawfully, interfere with the service, reverse engineer protected portions of the service, or violate third-party rights.

4. Customer responsibilities

You are responsible for the accuracy and legality of business information, scripts, offers, service descriptions, pricing, availability, booking rules, escalation contacts, and other materials you provide or approve. You must review the configured workflow and promptly tell us when information changes.

You are responsible for your services to your own customers, including service delivery, dispatch decisions, appointment fulfillment, professional advice, refunds, warranties, licenses, permits, and compliance obligations specific to your business.

If you enable call recording, transcription, analytics, or similar features, you are responsible for determining and providing any notice or consent required by applicable law.

5. AI-assisted communications and emergencies

Do not configure the service to make final decisions that produce legal or similarly significant effects without appropriate human review. Customers should be instructed to call 911 or the appropriate emergency service for immediate threats to life, health, property, or safety.

6. Telephone and messaging compliance

You may use telephone, SMS, and email features only in compliance with applicable laws, industry standards, carrier rules, platform policies, consent requirements, quiet hours, do-not-call rules, registration requirements, and opt-out obligations. These may include the Telephone Consumer Protection Act, state telemarketing laws, CAN-SPAM Act, and carrier messaging requirements.

You are responsible for having an appropriate basis to contact each recipient, keeping records of consent where required, using accurate sender identification, honoring STOP and other opt-out requests promptly, and not purchasing or uploading contact lists without lawful permission. You may not send high-risk, prohibited, deceptive, or unlawful content.

Carrier registration or campaign approval is not guaranteed. Carriers and service providers may filter, delay, block, or limit messages. Please also review the SMS Terms.

7. Third-party services

The service may connect with telephone carriers, scheduling platforms, CRM systems, email providers, AI services, and other third-party tools. Their availability, security, functionality, and terms are outside our control. We are not responsible for third-party changes, outages, suspensions, or data practices.

8. Intellectual property and feedback

Max Power Leads and its licensors retain rights in the service, website, software, workflows, documentation, branding, and related materials. You retain rights in content you provide. You grant us the rights reasonably necessary to host, process, transmit, and use that content to provide and support the service.

If you provide feedback, you permit us to use it without restriction or compensation, provided we do not publicly identify you without permission.

9. Suspension and termination

We may suspend or limit access when reasonably necessary to address security threats, unlawful use, carrier or provider requirements, nonpayment under paid terms, material breach, or risk to people, systems, or service integrity. Either party may end a trial at any time. Additional termination rights may appear in a separate written agreement.

10. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE, TRIAL, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR DELIVER ANY PARTICULAR BUSINESS OUTCOME.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAX POWER LEADS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING FROM OR RELATED TO THE WEBSITE, TRIAL, OR SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING FROM OR RELATED TO A FREE TRIAL WILL NOT EXCEED $100. FOR PAID SERVICES, ANY DIFFERENT LIABILITY CAP WILL BE STATED IN THE APPLICABLE WRITTEN AGREEMENT. Some jurisdictions do not allow certain limitations, so portions of this section may not apply.

12. Changes and general terms

We may update these Terms from time to time. Updated Terms apply when posted, unless a later date is stated or a separate agreement provides otherwise. If any provision is unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver. You may not transfer your rights under these Terms without our written consent; we may transfer them in connection with a business reorganization or service transfer.

13. Contact

Questions about these Terms may be sent to brian@maxpowerleadsolutions.com.